Learning Outcome
Research and studies have consistently demonstrated that when clear goals and objectives are associated with learning, the learning and competency occur easily and vividly. By the end of this program, the participants would be familiar, proficient, and competent with the following topics of the workshop, and it includes:
Modules
Module 1
Kickstart
- Lesson 1: Pre-Questionnaire
- Lesson 2: Goals and Objectives of Facilitation Skills
Module 2
Understanding Facilitation
- Lesson 1: What is Facilitation
- Lesson 2: What is a Facilitator
- Lesson 3: When is Facilitation Appropriate?
Module 3
Process vs. Content
- Lesson 1: About Process
- Lesson 2: About Content
- Lesson 3: A Facilitator’s Focus
Module 4
Laying the Groundwork
- Lesson 1: Choosing a Facilitated Approach
- Lesson 2: Planning for a Facilitated Meeting
- Lesson 3: Collecting Data
Module 5
Model of Team Development
- Lesson 1: Storming
- Lesson 2: Norming
- Lesson 3: Performing
- Lesson 4: Postponing
Module 6
Building Consensus
- Lesson 1: Encouraging Participation
- Lesson 2: Gathering Information
- Lesson 3: Presenting Information
- Lesson 4: Synthesizing and Summarizing
Module 7
Reaching a Decision Point
- Lesson 1: Identifying the Options
- Lesson 2: Creating a Short List
- Lesson 3: Choosing a Solution
- Lesson 4: Using the Multi-Option Technique
Module 8
Dealing with Difficult People
- Lesson 1: Addressing Disruptions
- Lesson 2: Forms of Disruptions
- Lesson 3: Common Types of Difficult People and How to Handle Them
- Lesson 4: Helping the Group Resolve Issues on Their Own
Module 9
Addressing Group Dysfunction
- Lesson 1: Using Ground Rules to Prevent Dysfunction
- Lesson 2: Restating and Reframing Issues
- Lesson 3: Getting People Back on Track
Module 10
About Intervention
- Lesson 1: Why Intervention May Be Necessary
- Lesson 2: When to Intervene
- Lesson 3: Levels of Intervention
Module 11
Intervention Techniques
- Lesson 1: Using Your Processes
- Lesson 2: Boomerang it Back
- Lesson 3: ICE It: Identify, Check for Agreement, Evaluate How to Resolve
Module 12
Wrapping Up
- Lesson 1: Post Questionnaire
- Lesson 2: Words from the Wise
- Lesson 3: Establishing SMART objectives for Facilitation Skills